Privacy policy

How we, as the operator of this website, handle the personal data of our visitors and customers.

This is a translation. In case of any difference, the Hungarian version prevails.

1. Our data protection principles

We process personal data lawfully, fairly and transparently; only for specified, explicit and legitimate purposes; limited to what is necessary; kept accurate and up to date; stored only as long as necessary; and protected by appropriate technical and organisational measures against unauthorised or unlawful processing, accidental loss, destruction or damage.

We process your personal data

  • based on your prior informed and voluntary consent, only to the extent necessary and always for a specific purpose;
  • in some cases because the law requires it – we will point this out separately;
  • in some cases based on our or a third party's legitimate interest, for example operating, developing and securing our website.

2. Who we are

  • Company name: Műszer Automatika Kft. (Műszer Automatika Ltd.)
  • Registered office: H-2040 Budaörs, Komáromi utca 22., Hungary
  • Website: www.muszerautomatika.hu
  • Postal address: H-2040 Budaörs, Komáromi utca 22.
  • E-mail: mautom@muszerautomatika.hu
  • Tax number: 10536212-2-13
  • Company registration number: Cg.13-09-062855

Under Article 37 GDPR we are not required to appoint a data protection officer.

Hosting provider

Data we process

We only ask visitors for personal data when they fill in the contact form to get in touch with us. We do not link the data provided in this way, and identifying our visitors is not our aim.

For questions about data processing, write to mautom@muszerautomatika.hu or to H-2040 Budaörs, Komáromi utca 22. We reply within 15 days.

The contact form

  • Data: name, e-mail address, phone number (optional), subject (optional), message.
  • Purpose: answering your enquiry and keeping in contact.
  • Legal basis: your consent (Article 6(1)(a) GDPR), given by ticking the checkbox before sending.
  • How the data travels: the form is forwarded by e-mail to our company mail system; the website itself does not store the messages.
  • Abuse prevention: to limit the number of messages, a non-reversible fingerprint (hash) of the sender's IP address is stored for at most one hour (legitimate interest, Article 6(1)(f) GDPR).

3. Cookies

Cookies are small data files that your browser stores on your computer when you use a website. Most browsers accept cookies by default; you can refuse, block or delete them in your browser settings.

This website uses only one cookie that is strictly necessary for its operation. It does not use analytics, marketing or third-party cookies, and we do not allow third parties to collect data through cookies without your consent. If you block cookies, the contact form cannot be sent.

Cookie Domain Purpose Expiry Type
ma_session muszerautomatika.hu security token of the contact form (abuse protection) end of session strictly necessary

The cookie is only set when you open the Contact page.

4. Further information

You provide personal data voluntarily, so please make sure it is true and accurate. If you provide someone else's personal data, we assume you are authorised to do so.

You can withdraw your consent at any time, free of charge, in writing to mautom@muszerautomatika.hu or H-2040 Budaörs, Komáromi utca 22. We register the withdrawal within 30 days. Some data may still be processed afterwards to meet legal obligations or enforce our legitimate interests.

If false personal data is used, a crime is committed or our systems are attacked, we delete the visitor's data immediately or, where necessary, keep it for the duration of civil or criminal proceedings.

5. Other data processing matters

We only transfer your data within the limits set by law, and we contractually ensure that our data processors cannot use it contrary to your consent. We do not transfer data abroad.

Courts, prosecutors and other authorities (e.g. police, tax authority, the Hungarian data protection authority) may request information from us; we comply only to the extent strictly necessary. Our staff and contractors may access your data only to a defined extent and under confidentiality obligations.

We protect your data with appropriate technical and organisational measures. Please note that data transmission over the internet cannot be considered fully secure; we take strict measures to protect the data once it has reached us.

6. Your rights and remedies

You may request information about the processing; request the rectification, modification or completion of your data; object to the processing and request erasure or restriction (except for mandatory processing); seek judicial remedy; and lodge a complaint with the supervisory authority (naih.hu).

Supervisory authority: Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)

  • Address: H-1055 Budapest, Falk Miksa utca 9–11.
  • Postal address: H-1363 Budapest, Pf. 9.
  • Phone: +36 (1) 391-1400
  • E-mail: ugyfelszolgalat@naih.hu
  • Website: naih.hu

On request we inform you about the data we process, its source, the purpose, legal basis and duration of processing, our data processors, any data breaches, and the legal basis and recipients of any transfer. We answer within 15 days (at most one month); the information is free unless you have already requested it for the same data in the current year.

We notify you, and everyone to whom the data was previously transferred, of any rectification, restriction or erasure. If we refuse a request for rectification, restriction or erasure, or decide on an objection, we inform you of our reasons in writing within 15 days (at most one month), together with your options for judicial remedy and complaint. If you disagree with our decision, you may go to court within 30 days.

Before turning to the authority or a court, please contact us first so we can resolve the issue as quickly as possible.

7. Main applicable laws

  • Regulation (EU) 2016/679 (GDPR)
  • Hungarian Act CXII of 2011 on informational self-determination and freedom of information
  • Hungarian Act V of 2013 (Civil Code)
  • Hungarian Act CVIII of 2001 on electronic commerce
  • Hungarian Act C of 2003 on electronic communications
  • Hungarian Act CLV of 1997 on consumer protection
  • Hungarian Act CLXV of 2013 on complaints and public interest disclosures
  • Hungarian Act XLVIII of 2008 on commercial advertising

8. Changes to this policy

We may amend this policy and will publish any changes on www.muszerautomatika.hu.

Our detailed internal policy (in Hungarian): Data protection and data security policy (PDF).